Privacy Policy

The Alchemy Room

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Last updated: 19th December 2025

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The Alchemy Room is committed to protecting your privacy and respecting your persoanl data. This Privacy Policy explains how your information is collected, used, and stored in accordance with the UK General Data Protection Act (GDPR).

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Who We Are
Business name: The Alchemy Room

Website: thealchemyroomtherapy.co.uk

Therapist: Dee

Contact email: dee@thealchemyroomtherapy.co.uk

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What Information We Collect

We may collect and store the following information:

• Name

• Contact details

• Booking details

• Informed consent 

• Information you choose to share during enquiries and consolations

If you book a treatment, you may also choose to share relevant health or well-being information so that your session can be tailored safely, and appropriately. ​

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How Your Information Is Used

Your information is used to:

• Respond to enquiries

• Manage appointments and bookings

• Provide treatments safely and professionally

• Send appointments confirmations or relevant updates

• Maintain client records in line with professional practice

Your information will never be sold or shared for marketing purposes, and is strictly confidential. ​

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Lawful Basis for Processing

Under UK GDPR, we process your personal data based on:

• Consent - when you contact us or book a session

• Contract - to provide agreed services

• Legal obligation - for record keeping and insurance purposes

You may withdraw your consent at any time.​

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How Long We Keep Your Data

Client records are retained only for as long as necessary for professional, legal, or insurance purposes, after which they are securely deleted.

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Sharing Information

Your personal information will not be shared with third parties except where legally required or necessary to provide services (for example, secure booking systems).

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Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your data

• Withraw consent at any time

• Lodge a complaint with the Information Commissioner's Office (IOC)

For any privacy-related request, please contact us using the details above. ​

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Cookies

This website uses cookies to improve user experience and site functionality. Cookies may be used to analyse website traffic and support booking or contact forms.

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You can  control or disable cookies through your browser settings.

Wix may also place essential cookies required for the website to function correctly. 

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Changes To This Policy

This Privacy Policy may be updated occasionally. Any changes will be posted on this page.

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Fully insured with the Federation of Holistic Therapists (FHT).